Why is Screen Control not working?

If you're experiencing issues with screen control in Muse, try the following steps:

• Share your entire screen.
  Screen control will not work if you are only sharing a specific window or application. Always select the entire screen when sharing.

• Using an external monitor?
  Make sure you're sharing the correct display. Screen control won’t function properly if the wrong monitor is shared.

• Check system permissions.
  Ensure that Muse has the necessary permissions for screen control in your computer’s security/privacy settings.

• Zoom/trackpad scrolling is not supported.
  Scrolling using two fingers (like pinch-to-zoom) currently doesn’t work while using screen control in Muse. We know this is frustrating and are working on a fix—thanks for your patience.

Windows:

• Run Muse as an administrator.
  Some applications—like Pro Tools on Windows 11—may block screen control unless Muse is launched with administrator privileges.

Mac & Windows Keyboard Shortcuts:

• Shortcut keys may differ.
  Keyboard shortcuts (like Command + X or Option + M) may not translate 1:1 between Mac and Windows during screen control. Try experimenting with alternative key combinations to find the correct mappings.

Still having issues? Contact support